Yandex is an organization with strong values of responsibility and integrity. Our Code of Business Ethics and Conduct contains general guidelines for conducting business with the highest standards of ethics.

Yandex is committed to an environment where open, honest communications are the expectation, not the exception. We want you to feel comfortable approaching us in instances where you believe violations of policies or standards have occurred. The information you provide will be sent to us by B1- Consult LLC on a completely confidential and anonymous basis if you should choose. You have our guarantee that your comments will be heard.

Draft a report
Password generation
Once a message is sent, we will generate a PIN code, which you will need to view information about the message. You will also need to generate a password (the password should contain at least 1 upper case character, 1 lower case character, 1 special character, and 1 digit).

When accepting complaints, B1 ensures the confidentiality and non-disclosure of personal data, and agrees to take all necessary legal, organizational and technical measures to protect personal data from unauthorized or accidental access to them, destruction, modification, blocking, copying, distribution , as well as other illegal actions with such data. You can also report violations anonymously - B1 does not require the disclosure of your own personal data to report a violation and asks you not to disclose excess or irrelevant personal data of third parties. If you provide personal data, then you give your consent to the processing under the conditions set out below, and also acknowledge that you are familiar and agree with the Operator’s policy on personal data processing. It is not allowed to intentionally provide false or misleading information.

By sending an appeal to the Unified Hotline, you freely, by your will and in your interest, express your specific, conscious consent to [the name and legal address of the subsidiary] and the Limited Liability Company Yandex (16 Lva Tolstogo st., Moscow, 119021, Russia) (hereinafter referred to as Operators) for the processing of personal data specified in this form for the purpose of comprehensive and objective consideration of your appeal.

The processing of your personal data may be carried out with or without the use of automation tools, by performing the following actions (operations) and (or) a combination of the following actions (operations) – collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (provision, access), including cross-border transfer, depersonalization, blocking, deletion, destruction of personal data. Within the framework of achieving the stated goals of personal data processing, Operators have the right to entrust the processing of personal data to B1 Consult Limited Liability Company (115035, Moscow, nab. Sadovnicheskaya 77 p. 1) and B1 IT Limited Liability Company (115035, Moscow, nab. Sadovnicheskaya 77 p. 1) (hereinafter referred to as Processor or Processors).

This consent is granted from the date of sending the request and is valid until the stated purposes of personal data processing are achieved. This consent may be withdrawn prematurely by the subject of personal data by providing the Operator with a corresponding written statement in accordance with the legislation of the Russian Federation. If the subject provides personal data to third parties, the subject guarantees that there are legal grounds for Operator to process such data.